ChannelGum - Transaction Steps
Effective Date: February 27, 2026
Deal Creation Transaction Steps
The buyer initiates a transaction by selecting the preferred payment method(s) and providing the email address intended for account access. Upon submission, the seller is notified of the proposed transaction details.
Seller Review and Acceptance
The seller reviews the transaction details and confirms whether they are able to proceed using the selected payment method(s). Once accepted, the transaction may move forward.
Platform Service Fee
Following seller acceptance, the buyer is required to pay a platform service fee of 10%. This fee is collected by the platform for providing transaction facilitation services and is separate from the payment made to the seller.
Account Access Confirmation and Security
After receiving the account access details from the seller, ChannelGum performs reasonable, best-effort actions to secure the account and confirm that the provided access is functional and transferable.
Any temporary holding period applied is solely for security and transfer coordination purposes. YouTube accounts may require a holding period of up to 7 days, while Instagram and TikTok accounts may require a shorter holding period.
Buyer Notification
Once the platform completes its internal process related to the provided account access details, the buyer is notified that the next transaction step may proceed.
Payment and Completion
The buyer sends payment directly to the seller using the agreed payment method. Upon confirmation from the seller that payment has been received, full account access is finalized to the buyer and the transaction is marked as completed.